To help those that may be affected by the bush fire crisis, we are sharing the below resources for financial support. Please share this with anyone you know that may have been affected or have family/friends that may have been affected.

Disaster Recovery Payment

Dep of Human Services

$1,000 per eligible adult
$400 per eligible child

Serious injury, Family member of fatal incident, home is destroyed or uninhabitable

Phone: 1802266
Website

Disaster Recovery Allowance

Dep of Human Services

Equivalent to Newstart or Youth Allowance benefit
Subject to income thresholds

Lost income due to bushfires

Phone: 1802266
Website

Red Cross Disaster Relief

Red Cross

$5,000 grant

Home has been destroyed or is uninhabitable

Website

Salvation Army bushfire disaster support

Phone: 1300 662 217
Email

Primary Producer Assistance

NSW Rural Assistance Authority

Recovery grants of up to $15,000
Concessional loans
Transport subsidies, Impacted by bushfires in specific Local Govt Areas

Phone: 1800 678 593
Website

Sporting Club Assistance

NSW Rural Assistance Authority

Concessional loans

Impacted by bushfires in specific Local Govt Areas

Phone: 1800 678 593
Website

Church and non-profit organisation assistance

NSW Rural Assistance Authority

Recovery grants of up to $15,000

Impacted by bushfires in specific Local Govt Areas

Phone: 1800 678 593
Website

Commonwealth Bank
– Accommodation assistance for insurance customers

– Expediting claims for insurance customers
– Assistance for home loan, credit card and personal loan customers
– Credit limit increases (subject to credit approval)

– Loan restructuring
– Waiving prepayment charges for customers accessing term deposits and investment bonds before maturity date
– Waiving of selected fees and charges

* Check with the institution

Phone: 1300 720 814
Website

Westpac

– Grants of up to $2,000 for temporary accommodation, food and clothing

– Possible deferral of home loan repayments for up to 3 months

– Emergency funds and temporary accommodation for insurance customers

– Possible deferral of credit card repayments for up to 90 days
– Personal loans at discounted rates and no establishment fees for replacement goods (subject to loan approval)
– Waiver of interest rate adjustments for customers withdrawing term deposits
– Customers experiencing severe hardship may be offered a halt on interest accrual on credit products for up to 3 months

*Check with the institution

Phone: 1800 029 749
Website

ANZ

– Ability to suspend repayments on loans and credit cards for up to 3 months
– Temporary interest rate relief on lending for customers experiencing extreme financial distress
– Access to term deposits early without incurring any fees
– Emergency funds and temporary accommodation for insurance customers

*Check with the institution

Phone: 1800 701 599
Website

NAB

– $2,000 grant for customers who’s home is no longer in a liveable condition
– Credit card and personal loan relief where appropriate
– Suspension of home and personal loan repayments
– Waiving costs and charges for early withdrawal of term deposits
– waiving home loan and personal loan application fees
– Support to restructure other existing banking facilities
*Check with the institution

Phone: 1300 683 106
Website

AMP

– Waiving of certain fees for customers requiring urgent access to their funds
– Temporarily postponing home loan payments
– Early access to your super if the ATO have assessed you as being eligible on compassionate grounds
– Faster access to pension fund payments
– A one-off 3 month waiver of Life, Total and Permanent Disability, Trauma, Income Protection and Business Insurance Premiums

*Check with the institution

Phone: 13 30 30 (Banking)
131 267 (Insurance and Superannuation)
Website

General Financial help

Free financial help is available through the National Debt Helpline on 1800 007 007

Insolvency-specific help

Alongside these organisations we are offering free services to our affected clients. We are also offering free consultations in order to provide information, direction to appropriate professionals and direction to financial councillors, to all affected. These options may include; hardship applications, negotiations, part nine debt agreements, informal debt agreements, personal insolvency agreements and bankruptcy.